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After the player had submitted a complaint to us, we contacted the casino on his behalf. Bruno Casino had claimed that the withdrawal had been processed. The player had confirmed the receipt of his funds, successfully resolving the issue.

Иногда бывают проблемы с выплатами, но виноват обычно медленный банк.

We had contacted GetSlots, who had stated that the player had not completed the verification process. The player had provided the necessary documents via email, as he couldn't log into his closed account. The casino then had processed his refund, which the player confirmed he had received. The issue had been successfully resolved and the complaint had been closed.

The player's unable to verify himself as the casino is rejecting his documents. It has been resolved.

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After the complaint had been raised, the player reported having received her winnings without any communication via email. Consequently, we had marked the complaint as 'resolved'.

The deposit option VOLT doesn't ссылка work in weekends but they don't tell you, you have to find out after you deposited the money and then when you contact the helpdesk they say it's your fault. I never experienced such a

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The player from Italy is experiencing difficulties withdrawing his funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.

The player confirmed passing full KYC verification and winning without an active bonus. Eventually, the withdrawal was approved, and the complaint was marked as resolved by us.

So zero chance for verification. This is mopping. Never play at this casino unless they are verified in advance, they won't pay! It's all about a profit after depositing EUR 20.00! That says a lot, but not a lot of good!

We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.

After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Bulgaria had encountered issues with his withdrawal requests at an online casino. Despite having verified his profile, his withdrawal requests had been repeatedly rejected without explanation. He had attempted to withdraw his winnings through various means, including three different bank accounts, but all attempts were unsuccessful.